customer support
Industry Insight: Introduction
For many gamers and geeks, working in the gaming industry is their dream job. The only problem is that it’s a competitive environment and it can be awfully difficult to get into. Then there is also the problem with finding what exactly it is you want to do. Over the coming weeks we will feature interviews with some respected members of the industry to give you all insight into the gaming wor...[Read More]
Customer Service: Why It’s So Important
During this holiday season, stores and companies will have to deal with many exchanges, many returns, and many disgruntled consumers. When a company creates a product, there will always be problems or issues, and that is why customer service exists. I’ve had my fair share of horrible experiences over the years, but I’ve also had some positive ones that are worth noting. Sadly the bad o...[Read More]